Bridgestone Americas, Inc Automotive Service Manager in LANDOVER, Maryland

Overview

Tires Plus Total Car Care was launched in 1976 by two Shell Oil colleagues, Tom Gegax and Don Gullett. Tom and Don started with just three Shell service stations in Burnsville, Minnesota.

Despite these humble beginnings, we had a simple, yet ambitious goal from the start: To redefine the entire auto repair industry. Today, (together with our parent company Bridgestone Retail Operations), we have grown into the largest automotive repair center chain in the country.

We are currently hiring for the position of: Automotive Service Manager.

Position Summary

Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Responsibilities

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

You will take a leadership role in creating:

  • Teammate Retention

  • Customer Satisfaction & Retention

  • Serving Customers’ Automotive Service Needs

  • Creating Results for Teammates, Customers, and the Company

Qualifications

  • 4 years auto service technical experience.

  • 1 year service manager or writer experience.

  • Valid driver’s license required.

  • Pre-employment drug test, physical exam and background check required.

  • A college degree is preferred.

Benefits, Privileges and Growth Opportunities

  • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

  • We are An Equal Opportunity Affirmative Action Employer , in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

  • Over 100 years of success is an indication of the stability our workforce enjoys.

Employee Type Regular Full-Time

Degree Preferred Not Specified

Requisition ID 2017-110120

Posted Date 7/31/2017

Location US-MD-LANDOVER

Zip Code 20785

Category Store Management

As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.